Find answers to common questions about our services
We provide services throughout the greater metropolitan area and surrounding regions. Our coverage includes major cities, airports, and surrounding communities. Contact us to confirm service availability in your specific location.
Yes, we provide 24/7 availability for both security and transportation services. Our team is always ready to respond to your needs, whether it's an emergency or scheduled service.
We train our staff to be culturally sensitive and respectful of all backgrounds. Our team is diverse and we ensure that all services are provided with appropriate cultural awareness and respect for individual preferences.
WSS combines professional security expertise with cultural sensitivity and comprehensive transportation services. Our integrated approach, experienced team, and commitment to safety and respect set us apart from the competition.
All our security personnel undergo thorough background checks, including criminal history, employment verification, and reference checks. They are also required to maintain proper licensing and undergo regular training and certification.
We offer both armed and unarmed security services. The choice depends on your specific needs and the level of protection required. All armed guards are properly licensed and trained in firearm safety and use.
We provide comprehensive security services including executive protection, event security, business security, loss prevention, patrol services, access control, and VIP protection. Each service is tailored to meet your specific requirements.
Yes, we specialize in event security for all types of gatherings including corporate events, weddings, parties, and public events. Our team handles crowd control, access management, and incident response.
Yes, all our drivers are licensed professionals with extensive training in defensive driving, customer service, and area knowledge. They undergo regular background checks and maintain clean driving records.
Our fleet consists of luxury black SUVs and sedans, all well-maintained and equipped with modern amenities. We offer standard and premium vehicle options to meet your needs and preferences.
Yes, we specialize in airport transfers with flight tracking, meet-and-greet services, and luggage handling. Our drivers monitor flight status to ensure timely pickup, even for delayed flights.
Absolutely! We can accommodate groups of various sizes with multiple vehicles or larger capacity vehicles. We coordinate transportation for corporate groups, events, and special occasions.
Yes, we understand that plans can change. We offer flexible cancellation and rescheduling policies. Please contact us at least 24 hours in advance for standard bookings, or as soon as possible for urgent changes.
We accept all major credit cards, cash, and corporate accounts. For regular clients, we offer invoicing and payment plans. All payments are processed securely and we provide detailed receipts.
We recommend booking at least 24-48 hours in advance for standard services. For special events or large groups, we suggest booking 1-2 weeks ahead. However, we can often accommodate last-minute requests based on availability.
Yes, we offer corporate accounts with special pricing, invoicing, and dedicated account management. Corporate clients receive priority booking and customized service packages.
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